Terms & Conditions

Effective Date: 24/04/2025

These Terms & Conditions ("Terms") govern your use of the Sugar & Sass Wellbeing Academy website, programs, services, and any related digital content (the "Services"). By accessing or purchasing from our site, you agree to these Terms in full.

Sugar & Sass Wellbeing Academy is operated under Unboxed Imagination Ltd, a registered company in the United Kingdom.

1. Use of Services

All content provided is for personal, non-commercial use only. You agree not to reproduce, duplicate, resell, or exploit any part of our services or materials without express written permission.

2. Intellectual Property

All content, including text, graphics, branding, videos, meditations, worksheets, and journal content, is the intellectual property of Sugar & Sass Wellbeing Academy or its licensors. You may not reproduce or redistribute our content without written permission.

3. Coaching Disclaimer

Our services are educational and supportive in nature. They do not replace professional therapy, counselling, legal or medical advice. Coaching is not a substitute for mental health treatment. Results vary for each individual. By engaging with our programs, you accept full responsibility for your wellbeing.

4. Payment & Refund Policy

Payments must be made in full before access is granted.

Due to the digital nature of our products, all sales are final unless otherwise stated in a promotional offer.

For live programs or physical goods, refund eligibility will be clearly stated at the point of purchase.

Sugar & Sass Wellbeing Academy reserves the right to deny refunds if there is evidence of course usage.

The Bold & Boundless Program Refund Policy

At Sugar & Sass Wellbeing Academy, we are committed to providing you with the highest quality content and support on your journey of self-love, self-discovery, and growth. We believe that this program has the power to transform your life, but we also understand that sometimes things may not align as expected.

Our Commitment to Your Success: We want you to feel confident in your decision to invest in the Bold& Boundless Program. If, after engaging with the program, you feel that it isn’t the right fit for you, we offer a 14-day money-back guarantee, under the following conditions:

Complete the Initial Modules: To ensure you have had a full opportunity to experience the value of the course, we ask that you complete the first Self-Awareness module and accompanying tasks in course workbook. This will help you get a clear sense of the program and its impact on your journey.

Submit Your Feedback: We require that you submit your completed assignments and a brief explanation of why the course didn’t meet your expectations. Your feedback is valuable in helping us improve and better serve future participants.

Request Within 14 Days: Refund requests must be made within 14 days of purchase. After this period, we will no longer be able to offer a refund as you will have accessed significant course content.

How to Request a Refund:

Complete the designated course modules.

Send an email to [hello@sugarandsasswellbeingacademy.com] with your completed assignments and a brief explanation of why the course isn’t meeting your expectations.

Our team will review your request and process the refund within 5 working days.

Please note that this guarantee only applies to those who have made a genuine effort to engage with the course material. We reserve the right to deny refund requests that do not meet the above criteria.

No Refunds After 14 Days
After the 14-day refund window has passed, all sales are final. This ensures that we are able to continue offering high-quality courses and maintaining the integrity of our community. We are committed to your success, and if you continue with the program, we’ll be there to support you every step of the way.

Why We Do This:

We believe in the transformative power of this course, and our goal is to see you succeed. We want you to feel fully supported, knowing that you can make the commitment to this journey with confidence. By honouring this policy, we can keep the experience fair, valuable, and respectful of your time and investment.

If you have any questions or concerns, please feel free to reach out to us at hello@sugarandsasswellbeingacademy.com. We’re here to help!

Disclaimer:

This refund policy applies solely to the Bold & Boundless Program and is valid for the duration specified above. For any other products or services, please refer to individual terms and conditions.

5. Memberships & Subscriptions

If you purchase a subscription or membership (e.g. Journey Beyond Self), you agree to recurring billing unless you cancel prior to the renewal date. You may cancel at any time via your account dashboard or by contacting us directly.

6. Community Conduct

You agree to be respectful and maintain a safe environment in any group, live session, or community forum. We reserve the right to remove users from any group or service if conduct is deemed abusive, harmful, or inappropriate.

7. Limitation of Liability

To the fullest extent permitted by law, Sugar & Sass Wellbeing Academy and Unboxed Imagination Ltd shall not be liable for:

Any direct or indirect loss arising from use of the Services.

Any reliance placed on information provided in the program.

Emotional, physical, or mental outcomes related to program engagement.

Use of our content is entirely at your own risk.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page and apply immediately. Continued use of our Services after changes implies agreement.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in UK courts.

10. Contact

If you have any questions or need support, please contact:
 

hello@sugarandsasswellbeingacademy.com
Sugar & Sass Wellbeing Academy | Unboxed Imagination Ltd | UK Registered Company No. 15138018

Cookie Policy

Effective Date: 24/04/2025

This Cookie Policy explains how Sugar & Sass Wellbeing Academy uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us improve your user experience and track how you interact with our site.

Types of Cookies We Use:

Essential Cookies: Necessary for the site to function (e.g. login, checkout).

Analytics Cookies: Help us understand how visitors interact (e.g. Google Analytics).

Marketing Cookies: Used for delivering relevant ads and offers.

Managing Cookies

You can accept or decline cookies through your browser settings. Disabling cookies may affect how our website functions.